Refund policy

We hope you love your BA pieces. If you change your mind, we accept eligible returns within 14 days of delivery for store credit only.

To be eligible for a change-of-mind return, items must be unworn, unused and returned in their original condition and packaging.

Once your return has been received and approved, store credit will be issued for the value of the returned item.

Return shipping costs for change-of-mind returns are the responsibility of the customer.

If your item arrives faulty, damaged, incorrect or is otherwise covered by the Australian Consumer Law, please contact us so we can assist you. Your rights under the Australian Consumer Law are not affected by this policy.

To request a return, please contact BA through our Contact page before sending your item back.